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  1. NETWORKS
    NETWORKS Technical Support
    Technical Support
    Shantui Service - Anytime & Anywhere
    Shantui has established 80 offices, 1,100 service outlets, 163 monopolized stores and product dealers, and owns more than 2,700 service engineers and 1,300 service vehicles around the world. After a repair request is received from a customer, Shantui will respond within 15 minutes, arrive at the scene within 2 hours and solve the problem within 24 hours.
    • 80
      80 Offices
    • 1100
      1,100 Service Outlets
    • 163
      163 Monopolized Stores and Product Dealers
    The uniform platform is accessible from multiple terminals.
    The service process is visibly tracked and scheduled
    01 / 06

    Quick Repair Service

    • Response to customer service requests within 15 minutes
      Response to customer service requests within 15 minutes
    • Arrival within 2 hours when on-site service is required
      Arrival within 2 hours when on-site service is required
    • Repair completed within 24 hours
      Repair completed within 24 hours
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